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Frequently Asked Questions
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How do I know what is available for my event date?I will personally connect with you for an initial collaboration to get an idea of your vision. The website is designed to see full inventory so you can browse and decide what you would like to rent. Through email or phone call, we can go over available inventory for your date and secure rentals as soon as you are ready. I will send you a confirmation email after with detailed rental agreement/receipt.
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Is there an order minimum?Delivery locations within 25mi of Exeter, NH, there is no order minimum. For any location 25mi or greater from Exeter, NH, there is a $500 order minimum required.
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How soon should I book?For most of the singular/specialty items we would advise to book as early as you can to secure your rentals of choice in for your date. For more core group setting tables/chairs 2-4 weeks should be fine.
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What payment methods do you take?As of now, we only take cash, check, or Venmo.
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Do you deliver? What are delivery parameters and fees?We do deliver! Please see chart below for distance/fees.
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What happnes if somethings breaks, stains, or gets lost?We have a standard cleaning and minor repair 10% cost for all specialty-type furniture orders upfront. For any major issues (ripped fabric, severe damage, broken, lost item, permanent staining) the contract agreement will outline fees for this.
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